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by Tom Deierlein, on July 9, 2015
Many people have heard of the Pareto Principle. Also known as the 80/20 rule. In sales I was taught that 80% of your sales come from 20% of your clients. In quality control, I was taught it represents the most common sources of defects or the highest occurring type of defect. In client services, 80% of a company’s complaints come from 20% of its customers. In finance, 80% of profits come from 20% of products. The applications go on and on. So what does this have to do with leadership – or productivity?
by Tom Deierlein, on January 29, 2014
What do Michael Jordan, Bill Clinton, and Eric Schmidt, Chairman and CEO of Google have in common? They all have had coaches helping guide them and working with them to optimize their performance. Coaching isn’t just for the C-Suite or troubled staffers anymore. This month for ICYMI (In Case You Missed It) we look at the increasing trend for senior executives and more junior high potentials investing in a professional coach.